Our 30 Day Returns Policy

 

We are sure you'll like our baby gates however if we're wrong, we offer a 30 day return policy! Please note this is only applicable to baby gates advertised with this offer.

If purchased from permachildsafety.com

We offer a 30 day return policy for Baby Gates with a proof of purchase. If you are unsatisfied with your purchase, please first contact our customer care team via live chat on our website or by email at customerservice@permaproducts.com so we can help you through your issue. If your Baby Gate is found to be damaged/faulty, we will offer to ship a new one to you for free instead of a return.

If you would still like to return the product, a customer care team member will give you the return shipping address. Package must be post marked for return within 30 days of purchase. The product must be returned in reasonable condition¹ with all hardware². Once we receive the returned product we will issue you a full refund of your billed amount.

Please note, this offer is not available for refurbished baby gates or to individually returned baby gates that have been purchased in a twin pack.

If not purchased from permachildsafety.com (eg. Amazon, Walmart, etc.):

You must return your product to the place of purchase.

¹Reasonable condition: Like new, undamaged. 

²All hardware: All parts included within the packaging at point of purchase.