Our 30 Day Returns Policy
We are sure you'll like our baby gates however if we're wrong, we offer a 30 day return policy! Please note this is only applicable to baby gates advertised with this offer.
If purchased from permachildsafety.com
We offer a 30 day return policy for Baby Gates with a proof of purchase. If you are unsatisfied with your purchase, please first contact our customer care team via live chat on our website or by email at customerservice@permaproducts.com so we can help you through your issue. If your Baby Gate is found to be damaged/faulty, we will offer to ship a new one to you for free instead of a return.
If you would still like to return the product, a customer care team member will give you the return shipping address. Package must be post marked for return within 30 days of purchase. The product must be returned in reasonable condition1 with all hardware2. Once we receive the returned product we will issue you a full refund of your billed amount.
Please note, this offer is not available for refurbished gates or to individually returned gates that have been purchased in a twin pack.
1Reasonable condition: Like new, undamaged.
2All hardware: All parts included within the packaging at point of purchase.
Do NOT ship returned product to any address other then the address provided by customer support. Any product returned to alternative addresses cannot be refunded.
If not purchased From hakunapets.com (eg. Amazon, Walmart, etc.):
You must return your product to the place of purchase.