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Thank you so much!
Customer service was awesome! They were so nice & fast at handling my situation! I haven't had amazing customer service like that in a very long time so I thank you so much & I'll definitely b a return customer! The new baby gate I received is perfect thanks a ton!!!
Do not recommend for babies
I installed this gate for my 12 month old child. Within 24 hours of installation, he had already figured out how to pop the thing open and get it to retract, which it does with rapid speed. I loved the space-saving nature of it, but it's completely unsafe, if an infant can open it so easily. Thankfully I did not install it near stairs. This may be great for dogs, but not for thinking humans. And the company would not allow me to return it and receive a refund.
Perma Child Safety
Thank you for sharing your feedback with us. We take safety very seriously and want to assure you that our gates undergo rigorous testing to meet ASTM standards, ensuring they are safe for use globally. We understand your frustration and want to address the issue promptly. It is highly unusual for young children to manipulate the release mechanism of our gates, which are designed with safety in mind. We recommend double-checking the settings and ensuring that the gate is correctly installed according to our guidelines. Please reach out to our customer service team directly if you need further assistance with your gate. We value your feedback and are committed to providing safe and reliable products for your family.
Great gate!
Your gate is one of the best Iāve ever used.
Seems brand new, works perfectly
The gate was super easy to installā¦less than 20 minutes. It keeps the dogs out of the kitchen. I love that itās retractable and is out of the way when not needed.
Perfect for keeping the new pup safe